The administrative arm involves a Program Manager who provides the following services:
overseeing and monitoring the program and staff; developing and updating program policies and
procedures; leadership of grant writing-administering funds and all record keeping functions;
collecting statistics and publishing data; conducting meetings, and writing reports. Additionally,
the HHCC Program Manager is an active member in the Guam Coalition Against Sexual Assault and
Family Violence (GCASAFV) and provides leadership for Guam’s Sexual Assault Response Team
(SART) Steering Committee.
At HHCC, registered nurses and medical doctors have been specially trained to perform
examinations on children as well as adults who may have experienced a sexual assault. The role of
the examiner is to remain neutral and objective, but to care for the patient with sensitivity. These
examiners fully understand the important role they play in not only the criminal justice aspect of
the sexual assault case, but in the healing and emotional well-being of a person. HHCC is equipped
to perform the examination in a private, calming environment, away from the crisis setting of the
hospital emergency room. The exam may include treatment for Sexually Transmitted Infections,
emergency contraception and collection of forensic evidence such as the rape kit provided by the
Guam Police Department.
HHCC offers crisis intervention, intake assessment, and short-term case management to
coordinate services, and referrals for counseling, legal assistance and other services that may be
needed. It has been shown to be best practice that a victim undergoes the fewest number of
interviews as possible to limit the trauma of reliving the assault. HHCC works in partnership with
different agencies such as the Guam Police Department, Attorney General’s Office, Child
Protective Services, Adult Protective Services and various military branches to provide a neutral
location to interview the patient on a one-time basis to avoid repetitive questions with the
different agencies. HHCC has staff specially trained in child forensic interviewing to conduct these
interviews while the team observes through a one-way mirror to collect information necessary for
their purposes. Child Forensic Interviews/Multi-Disciplinary Team Interviews are conducted for
victims between 3 and 15 years of age.
Community Outreach and Public Awareness
Education and raising public awareness are the best ways to help women, children and men who
have survived sexual assault as well as to prevent sexual assault. Healing Hearts is involved with
outreach programs for elementary, middle and high schools and the community at large to talk
about appropriate touching, when and how to say “NO,” and personal safety. To schedule a
presentation, call 647-5351 during business hours.
In addition, the HHCC participates in the leadership of Guam’s Sexual Assault Response Team
(SART), which is a group of multi-disciplinary team members established to improve services to
victims of sexual assault. The benefit of the SART is a coordinated, efficient, and supportive
response to victims who have been sexually assault. The SART Steering Committee meets monthly
to discuss ways to improve a comprehensive, effective continuum of care for survivors.