WestCare Pacific Islands – Supportive Services for Veteran Families

WestCare Pacific Islands – Supportive Services for Veteran Families

Phone: 1-671-989-0234/5 , 1-671-482-9001 (hotline)
Fax: 1-671-989-0236
Email: pacificislands@westcare.com
Website: www.westcare.com
Types of Services Offered: Housing Services, Education & Training, Support Services, Employment Services
Category: Non-Profit


The SSVF program is funded by the United States Department of Veteran Affairs and is administered by WestCare Pacific Islands to provide supportive services for low or very low-income veteran families residing in or transitioning to permanent housing.  These services are designed to increase the housing stability of veteran families that are at-risk of or experiencing homelessness.

**Updated as of 09/03/2020**



Our Services: The Supportive Services for Veteran Families (SSVF) Program serves low income Veteran families who are at-risk of or are currently experiencing homelessness. SSVF’s primary goal is to provide immediate and short-term care to transition a Veteran from housing crisis to housing stability. Aligned with the philosophy of “Housing First”, we immediately address needs vital to survival — shelter, food, water, and clothing. We connect the Veteran to state and federal resources to address needs related to employment, physical health, behavioral health, financial management and education. We can provide the Veteran with Temporary Financial Assistance (TFA) for required deposits, rental and utility payments, vehicle repair, child care costs, transportation, and legal assistance. The SSVF Program guides Veterans and their families in establishing support networks and financial resources to establish a place to call home. Between years 2014 to 2019, SSVF served 400 Veterans and their families.

Outreach and Advocacy: The SSVF Program conducts creative and comprehensive outreach to identify Veterans experiencing homelessness on Guam. We canvas streets, beaches, encampments and other frequented areas to serve as a person-centered bridge from street to a safe and stable home. As an active member of the Guam Homeless Coalition and Continuum of Care (CoC), SSVF has collaborated closely with our community partners to meet the unique needs of our veterans in a holistic way. The SSVF Program is funded by a grant administered by the Department of Veterans Affairs. Although the grant covers most essential needs for Veterans experiencing homelessness, we are in constant search of community donations to fill any gaps in services. We offer an on-site, donation pantry to provide food, hygiene products, clothing and household goods to Veterans in need.

SSVF Program Eligibility

  1. Be a Veteran: a member of the family in which the Veteran is the head of household or the spouse of the head of household is the Veteran.
  2.  Very Low-Income Household: income does not exceed 50% of the Area Median Income (AMI)*
  3. Be homeless or at imminent risk of becoming homeless.

SSVF Categories for “Occupying Permanent Housing”

Category 1:  Is residing in permanent housing and at risk of becoming literally homeless but for grantee’s assistance. (Homeless Prevention)

Category 2: Is literally homeless, and at risk to remain in this situation but for grantee’s assistance, and scheduled to become a resident of permanent housing within 90 days pending the location or development of housing suitable for permanent housing. (Rapid Housing)

Category 3: Is literally homeless after exiting permanent housing within the previous 90 days to seek other housing that is responsive to the very low-income Veteran family’s needs and preferences. (Rapid Rehousing)

**Updated as of 09/03/2020**

Christina Cruz


Reflection Center 222 Chalan Santo Papa, Suite 102, Hagatna, GUAM, GUAM

1-671-989-0234/5 , 1-671-482-9001 (hotline)


Monday, Tuesday, Wednesday, Thursday, Friday

09:00 AM

06:00 PM

SSVF, Veterans, WestCare PI

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