Catholic Social Service - Guma Serenidad Emergency Receiving Home

Catholic Social Service - Guma Serenidad Emergency Receiving Home

Phone: 1-671-565-2759, 1-671-565-0760
Fax: 1-671-635-1444
Types of Services Offered: 24-Hour Crisis Intervention Hotlines, Disability Services, Housing Services, Information & Referral, Support Services
Category: Non-Profit

About us

The Guma Serenidad Emergency Receiving Home is for elderly sixty (60) years or older and individuals with a disability eighteen (18) years and older who are victims of abuse, neglect or abandonment and in imminent danger. The shelter operates twenty-four (24) hours a day, seven (7) days a week and has a capacity to shelter up to six (6) people at any given time. It is staffed with trained caregivers. Victims’ consent is needed before service is provided. If the clients are unable to provide consent, guardians’ consent or court order is needed.  

**Updated as of 9/7/2020**

Services Offered

  • Protective shelter for up to 45 calendar days. 
  • Meals and clothing assistance.
  • Nursing services, including vitals check, medication administration and management, and general health observations.
  • Case management, including access to public assistance programs, housing assistance, transportation to appointments, and reunification with family.
  • Referrals to other resources, as needed.
The Crisis Intervention Hotline

The Crisis Intervention Hotline provides a twenty-four (24) hours a day, seven (7) days a week telephone service to respond to crisis calls relative to allegations of abuse or neglect. These calls are referred to an on-duty Social Worker to investigate the perpetrated against the elderly and individuals with disabilities. Upon determination that abuse has been committed and the victim is in imminent danger, he or she is then admitted to the shelter for protective care upon the consent of the victim. In cases that abuse is non-physical, or non-serious neglect, case management services are provided. 

**Updated as of 09/7/2020**


1-671-565-2759, 1-671-565-0760


Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

24 - hours

Call the Crisis Intervention Hotline at 632-8853 to access services. 

Adults, Seniors

housing, support

Recommend to a Friend


To download a .PDF, your device’s internet browser will open and use “Print Options”. From these options choose “Save as PDF” or “Print to PDF” (exact wording may be different for each device). Usually this selection can be made by selecting the printer. For instance, in Chrome, it will read “Destination” where you can change the printer to “Save as PDF”. In Firefox it will read “Select Printer” where you can choose “Print to PDF”.


A new tab will open and this page will redirect to "Guam's Weather"