Guam Behavioral Health and Wellness Center - Healing Hearts Crisis Center

Guam Behavioral Health and Wellness Center - Healing Hearts Crisis Center


Phone: 1-671-647-5351, 1-671-647-8833/4 (Crisis Hotline)
Fax: 1-671-647-5414
Email: healing.hearts@gbhwc.guam.gov
Website: http://gbhwc.guam.gov/services/healing-hearts-rape-crisis-center
Types of Services Offered: Child Support & Advocacy, Counseling Services, Medical & Health Services, Sexual Assault Services, Education & Training
Category: Government Local

Mission Statement:

Healing Hearts Crisis Center incorporates a holistic approach for the survivor of sexual assault. Regardless of when the assault occurred or the age, race or sex of the survivor, Healing Hearts offers a supportive, healing atmosphere with caring people to assist them in regaining feelings of safety, control, trust, autonomy, and self-esteem.

Healing Hearts Crisis Center

There are two components to the services that Healing Hearts Crisis Center offers:

1. Crisis Intervention, advocacy, support referral services and,

2. The Clinical services of a medical-legal examination in a case where a survivor wishes to report an assault to law enforcement. A survivor is not required to report the incident to law enforcement authorities in order to receive advocacy, support and referral services.

A Lifeline
A crisis hotline for all survivors of sexual assault, no matter when the assault occurred. Crisis hotline is 24 hours a day by staff that is willing to help or listen.

Referral
Offers crisis interventions, case management and makes referral for counseling services, legal assistance, and temporary shelter. Appointed social workers reviews medical-legal and department charts with the medical consultant to determine the appropriate services.

Specially Trained Examiners
Trained registered nurses and medical doctors to perform forensic evidentiary exams. Their roles are to remain nuetral and objective, but to care for the survivor with sensitivity. 

Multidisciplinary Team Interview
Works in collaboration with different agancies by providing a location conducive to interviewing the victim on a one-time basis to avoid repetitive separate inter-agency interviews.

Community Outrerach/Awareness
Is involved with outreach programs in all grade levels in public and private schools and the community at large to educate on personal body safety for oneself and others. 671-647-5351 is the direct number to schedule a presentation in your school or workplace, during normal business hours.


**Services are limited, please contact Healing Hearts Rape Crisis Center at 671-647-5351**

790 Governor Carlos G, Camacho Road, Tamuning, GUAM, GUAM

809 Chalan Pasaheru, Unit 2, Tamuning, GUAM

1-671-647-5351, 1-671-647-8833/4 (Crisis Hotline)

1-671-647-5414

Monday, Tuesday, Wednesday, Thursday, Friday

08:00 AM

05:00 PM

Immediate medical services are available after hours, weekends and Holidays (On-Call

accessible through GBHWC Crisis Hotline)

Infants, Children, Teens, Adults, Seniors

behavioral health, crisis centers, rape crisis center, rape, sexual assault, sexual violence, counseling


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